Medical Alert: Novel Coronavirus

Telephone appointments are now available to ALL patients of Watersprings Health Centre! Yes we are staying open and still taking face-to-face appointments when it is needed for your care… we just ask that you call first so we can book you in at the appropriate time. We understand how difficult it must be for those of you needing treatment for health issues especially our elderly and those who are struggling with mental health or domestic violence. Although things are a little different with how we ‘see’ you at this time we are here to support you as much as we can. Telephone appointments are available for any health need…antenatal, chronic disease, mental health and also just the standard general appointment you may need during the coming months. Please don’t think we are too busy for you or that your health needs are not important as we give time to help each other stay well and supported throughout this pandemic. Choose ‘Telephone Consultation’ when booking online, making sure your mobile number is entered correctly or if you think you will require a face-to-face appointment please call reception directly on 3341 7244 and our staff will be happy to help.

In accordance with Australian Public Health advice, Watersprings Health Centre asks that any individuals who have any cold or flu like symptoms: fever, shortness of breath, sore throat or cough or have travelled recently or been in contact with a case of Coronavirus, DO NOT ENTER THE CLINIC but please call the medical centre on 3341 7244 before arrival so that the appropriate infection control measures can be put in place and people can be directed to the best place for testing and treatment. If possible we advise travelling with a mask on.
This coordination between providers, hospitals, and public health is critical for our continued effort to best respond to and reduce transmission.
This is a rapidly changing situation both abroad and domestically, and we are still learning. Let’s remember this virus is identified within the past few months and there is much we don’t know yet.

Where can I get more information?

Visit the Australian Government Department of Health homepage at www.health.gov.au

Call the National 24/7 Hotline on 1800 020 080.

In Qld call 13HEALTH (13 43 25 84)



All children under 16 and aged pensioners over 65 are bulk billed.
For more details on appointment fees please contact reception on 07 3341 7244.



We are excited to announce that we have moved to a brand-new facility
The new address is not far away at 2 Springvale Circuit, Underwood
Our new phone number is 3341 7244 and fax number is 3341 4321
For all emergencies please call Queensland Ambulance 000
For after hours medical needs please call 137 425






Mon – Fri: 8am to 12 & 1pm – 4pm for bookings
Sat: 9am to 12pm



PHONE: (07) 3341 7244
FAX: (07) 3341 4321

Accidents and Emergencies:
In case of life-threatening emergency, always call 000. For all after hours medical consultations please call National Home Doctors services on 137425. For all questions relating to Coronavirus please call the National Hotline on 1800 020 080