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Appointments and Fees

Phone Consultations

Consultations by phone are available to all patients at Watersprings Health Centre.

Please call 07 3341 7244 to book in yours today.

Payments

We are committed to providing exceptional health care to our clients and as such, Watersprings Health Centre is a mixed billing medical centre and payment is expected on the day.

Cancellation List

Although advanced booking is encouraged due to the high demand on our doctors’ service, we reserve several same-day appointments and offer a cancellation list to accommodate the urgent needs of our existing clients.

Bulk Billing

Children under the age of 16 years, aged pensioners over the age of 65 years, and Veteran Affairs patients (DVA) are bulk billed.

All other consultations are privately billed. On Saturdays the standard practice fees apply – no discounts, no bulk billing.

Please enquire with our friendly staff by calling 07 3341 7244. Alternatively you can now book online through our website or by downloading the HealthEngine Mobile app!

Bulk Billing (excluding Saturdays)

Service

Billing

Veteran Affairs Patients (DVA)

Bulk Billed

Children under 16 years

Bulk Billed

Aged Pensioners over 65

Bulk Billed

There may be some other appointment types that the individual doctor may choose to bulk bill which will be at their discretion, and only under certain circumstances.

Practice Fees

Service

Consultation Fee

Medicare Rebate

Out of Pocket

Standard Appointment

15 Mins

$63.75

$38.75

$25

Standard Appointment

For concession or health care card holders

$53.75

$38.75

$15

Long Appointment

15 - 30 Mins

$100.05

$75.05

$25

Long Appointment

For concession or health care card holders

$90.05

$75.05

$15

Prolonged Appointment

30 - 45 Mins

$135.50

$110.50

$25

Important Notes

Recalls

Patients are encouraged to make an appointment with their doctor or another doctor at this practice to obtain their result.

Reminders

This clinic participates in the National, State, Territory reminder systems. If you do not wish to participate, please advise reception.

Your GP

We do our very best to book you in with your preferred doctor whenever possible to ensure continuity of care. Please understand this may not always be possible.

Home
Visits

Home visits are offered for existing patients at the doctor’s discretion. Home visits are also offered after hours by National Home Doctor Service – 137425.

Pathology

Mater Pathology is located at the entrance to the centre. We also use QML and SNP. Staff will direct you to the appropriate location if needed. Couriers collect specimens from the centre daily.

Interpreter
Service

An interpreter service is available for those patients who may require assistance. If this service is required please speak with our reception staff who will be eager to assist you.

Walk-In
Appointments

All walk-in patients will be triaged with our nurse and offered an appropriate appointment time.

Longer
Consultations

All consultations are 15 mins. If you require a longer consultation, please inform reception upon booking.

Management of Patient Health Information

Management of patient health information received at our practice is treated with the strictest confidence. Confidentiality agreements are in place with all of our staff and any visitors to the practice. This information is required for our Doctors to provide quality patient care.
If a copy of your health information is required these are obtainable, however specialist letters and pathology can be obtained from the specialist or pathology firm directly. Please call reception on 07 3341 7244 for more information.
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Book Now

Pfizer and Astrazeneca vaccinations available.
Please contact reception on 07 3341 7244 to book in for yours today.

Update following Covid-19 positive case

We have had a positive case in our Practice. There is no risk to patients however we will be switching to Telehealth appointments only until Monday 10/1/22.
 
After Monday 10/1 both Telehealth will be available and face-to-face appointments available in certain circumstances.
 
Covid-19 vaccinations will recommence from Thursday 13/1/22 for those over 12yrs old and from Friday 14/1/22 for 5-11yr olds.
 
To keep everyone as safe as possible the waiting room is still closed and all patients are required to wear a mask whilst in the practice.
 
Due to the heavy load on staff from the current outbreak we will be closing for lunch on weekdays to give them a proper break. Our phone booking hours are now Mon to Fri 8am – 12noon and 1pm – 4pm and on Saturdays 9am – 12noon.
 
We are doing our best to ensure all patients continue to get the care they need even if the delivery is a little different.
 
We will keep you updated on here and our Facebook and Instagram pages.
 

Please call reception on

07 3341 7244

to book your appointment today or alternatively book online through our website or by downloading the Health Engine mobile app.

Thank you for your understanding as we navigate this difficult time.