Appointments and Fees

Phone Consultations

Consultations by phone are available to all patients at Watersprings Health Centre.

Please call 07 3341 7244 to book in yours today.

Payments

We are committed to providing exceptional health care to our clients and as such, Watersprings Health Centre is a mixed billing medical centre and payment is expected on the day.

We have increased fees for all standard consultations effective of 1st July. Please be assured that we have made every effort to keep this increase to a minimum.

We are committed to offering you the quality of care you expect and deserve. If you have any further questions or concerns regarding this price increase, please do not hesitate to reach out. Our team is more than happy to discuss this with you.

Bulk Billing Eligibility

The following patients are bulk billed for Standard Appointments (***Please note longer appointments, including longer telehealth appointments (video and phone), or appointments requiring a procedure will incur a fee. Please speak to reception for more information***): 

  • Children 15 years old and under for standard appointments 
  • Aged pensioners 65 years old and over who are existing patients of the practice for standard appointments  
  • Veteran Affairs Patients 

There may be some other appointment types that the individual doctor may choose to bulk bill which will be at their discretion, and only under certain circumstances. ***Dr Liu does not bulk bill any afternoon appointments***

Cancellation List

Although advanced booking is encouraged due to the high demand on our doctors’ service, we reserve several same-day appointments and offer a cancellation list to accommodate the urgent needs of our existing clients.

Bookings

Please enquire with our friendly staff by calling 07 3341 7244. Alternatively you can now book online through our website or by downloading the HotDoc Mobile app!

Standard Practice Fees

Service

Consultation Fee

Medicare Rebate to Patient

Out of Pocket Cost to Patient

Standard Appointment

15 minutes

$71.40

$41.40

$30

Long Appointment

15 - 30 minutes

$120.10

$80.10

$40

Prolonged Appointment

30 - 45 minutes

$158.00

$118.00

$40

Note: This includes Telehealth/Telephone appointments. All payments must be made on the day of the appointment.

Concession Fees

Service

Consultation Fee

Medicare Rebate to Patient

Out of Pocket Cost to Patient

Standard Appointment

15 minutes

$61.40

$41.40

$20

Long Appointment

15 - 30 minutes

$110.10

$80.10

$30

Important Notes

Recalls

Patients are encouraged to make an appointment with their doctor or another doctor at this practice to obtain their result.

Reminders

This clinic participates in the National, State, Territory reminder systems. If you do not wish to participate, please advise reception.

Your GP

We do our very best to book you in with your preferred doctor whenever possible to ensure continuity of care. Please understand this may not always be possible.

Home
Visits

Home visits are offered for existing patients at the doctor’s discretion. Home visits are also offered after hours by National Home Doctor Service – 137425.

Pathology

Mater Pathology is located at the entrance to the centre. We also use QML and SNP. Staff will direct you to the appropriate location if needed. Couriers collect specimens from the centre daily.

Interpreter
Service

An interpreter service is available for those patients who may require assistance. If this service is required please speak with our reception staff who will be eager to assist you.

Walk-In
Appointments

All walk-in patients will be triaged with our nurse and offered an appropriate appointment time.

Longer
Consultations

All consultations are 15 mins. If you require a longer consultation, please inform reception upon booking.

Management of Patient Health Information

Management of patient health information received at our practice is treated with the strictest confidence. Confidentiality agreements are in place with all of our staff and any visitors to the practice. This information is required for the Doctors to provide quality patient care.
If a copy of your health information is required these are obtainable, however specialist letters and pathology can be obtained from the specialist or pathology firm directly. Please call reception on 07 3341 7244 for more information.
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Book Now

All Flu vaccines now available. Yearly influenza vaccination is recommended for people aged 6 months and over. Please contact reception on 07 3341 7244 to book in for yours today.

Covid-19 update 2023

In line with Queensland Health we are currently following the traffic light system. The traffic light level – red, amber, or green – is based on the current level of risk in the community. Currently Queensland is on a green light with the following advice:
 
Green (baseline) means there are low rates of community transmission and Queensland is not in a COVID-19 wave.
 
When the traffic light is Green, we recommend you:
– stay home if you’re sick
– keep up to date with your vaccinations
– maintain good hygiene
 
– wear a mask if required by a healthcare provider, venue, or household.
 
If you get COVID-19:
– stay home until you’re well again
– wear a mask for 7 days after you test positive
– avoid visiting hospitals, aged care, or disability care for 7 days after you test unless you are receiving care
– ask household members to closely monitor symptoms.
 
Patients who have symptoms will still be asked to wait in their car/outside or book a telehealth appointment if eligible.
 
Covid-19 vaccinations are available for all eligible patients. We currently have Pfizer adult and children vaccinations available.
 
We will keep you updated on here and our Facebook and Instagram pages.
 

Please call reception on

07 3341 7244

to book your appointment today. Appointments for vaccinations are unable to be booked online as we only provide this service during designated vaccination clinic hours. 

Thank you for your understanding as we navigate this pandemic.